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Top KPIs Every Hospitality Professional Should Be Tracking
by Fred Davis in Blog , Business Travel , Hotels , Travel Agencies ,

Reading Time: 4 minutes As a hospitality professional, your day-to-day is likely spent juggling a multitude of tasks in order to keep operations running smoothly. Add on the layer of COVID-19 safety precautions and recovery planning and it’s easy for things to pile up pretty quickly. While these functions can take up a significant amount of time, it’s still […]

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Adapting to the New Normal of Payment in 2021: HEDNA Webinar Recap
by Onyx CenterSource in Blog , Hospitality Trends & Research , Hotels ,

Reading Time: 4 minutes From both a consumer and B2B perspective, hotel payment has evolved significantly in response to the global pandemic. In 2020, innovative contactless payment methods and a focus on fraud prevention took center stage, but what will shape payment in 2021? Recently, Onyx’s Senior VP of Product and Marketing Brian Clubb participated as a panelist in […]

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The Top 3 Hotel Trends to Watch in 2021
by Onyx CenterSource in Blog , Hospitality Trends & Research , Hotels ,

Reading Time: 4 minutes While 2020 has been extraordinarily tough on travel, the industry is no stranger to periods of slow recovery. In fact, the effects of 9/11 on the profitability of airlines had only subsided for two years before the recession of 2008 hit, resetting the recovery clock. Hotels have traditionally bounced back from recessions quicker than airlines, […]

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Travel Agency Commission Settlement: How to Measure the Effectiveness of Your Commission Payment Process
by Onyx CenterSource in Blog , Hotels ,

Reading Time: 4 minutes Travel agency commission settlement is an important steppingstone to building profitable relationships between hotels and travel agencies. Intermediaries, like travel agencies and OTAs, are an important part of a hotel’s distribution plan, and intermediary payments have grown to be the second largest expense of rooms departments. Along with a desirable hotel offering and tiered commissions, […]

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The One Technology That Can Disrupt Cross-Border Payments at Last
by Onyx CenterSource in Hospitality Trends & Research , Hotels , Travel Agencies ,

Reading Time: 5 minutes From both a corporate and consumer standpoint, cross-border payments have integrated themselves into our daily life. Today’s companies do business around the world. Manufacturers source parts, materials, and labor abroad as often as they do domestically, and in some cases, large corporations outsource more than half of their business abroad. Global travel, both for business […]

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