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CommPay Online Enrollment

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Get Started with CommPay

For the fastest response, please submit your request in English. Thank you!
in just a few simple steps.
Provide your
contact information
Complete your
hotel profile
Review and sign
the service agreement

More than 150,000 hotels and resorts around the globe trust CommPay to safely and effectively process their travel agent commission payments. Enroll below to start seeing the benefits of a streamlined system.

Begin Enrollment

PLEASE NOTE: Online enrollment is not available for existing Onyx customers. Unless otherwise agreed by both parties, existing customer relationships will continue to be governed by the terms of the existing contract.

Hotel Information

Hotel Information

Business Contact Information

Add Balancing, Funding, and Contract contact information (Optional)

Balancing Contact Person responsible for approving the balancing report during each processing cycle and submitting a signed copy back to Onyx

Funding Contact Person who will receive the funding/remittance notice in order for payment to be made to Onyx

Contract Contact Person responsible for approving and signing the Onyx contract

Complete Enrollment

Initial term of 3 years, with automatic annual renewals thereafter unless either party provides written notice of non-renewal at least 90 days prior to the end of the then-current term.

Payment distributions for agencies without Sure Pay™ contracts will be made in USD.

Customer will pay Onyx the fees set forth below (collectively, the “Fees”). The Fees will be set forth in the applicable Funding Notice, and are non-cancellable and non-refundable.

Commission Processing Fees: $1 per Commissionable Transaction

PLEASE NOTE: In certain cases, service implementation may require changes to the standard Service Agreement. Your online enrollment will not be binding on either you or Onyx until you receive confirmation from Onyx that your enrollment has been finalized.

Hotel Information

Thank You!

You have indicated that your hotel has an affiliation with an existing Onyx partner or member. We will follow up with you to finalize your CommPay enrollment.


You have successfully completed your online registration. We will be in touch shortly to finalize your CommPay enrollment.