Protect Your Reputation
In the hotel industry, everything is about the guest experience. After all, guests who enjoy their stay are more likely to be guests again. That’s why the hotel is focused on taking care of guest needs all the way from check in to check out. But that’s not where the attention ends. The guest may be gone, but the stay isn’t over. For those processing the commission payments and the paperwork that results from a guest’s stay, there’s still work to be done, and there’s still someone to be pleased: the booking agent.
Treat Your Agents Right
Paying those commissions in a timely manner can be difficult. There isn’t nearly enough staff dedicated to keeping agents happy. That means payments stack up and distract those responsible for them from other tasks. In the meantime, your hotel gets a reputation as a less-than-friendly supplier and one that agents might avoid working with.
Onyx CenterSource helps more than 150,000 hotel properties protect their reputations and keep travel agencies happy. How can we help you worry less about processing payments and focus more on growing revenue?
CUTS AVERAGE DAYS TO PAY UP TO 30%
INCREASES TRAVEL AGENT INQUIRY CLOSE RATE UP TO 5 TIMES