We are here to support you during this unprecedented time. Client commissions are continuing
to process as scheduled and without disruption or delay. We understand the especially critical nature of cash
flow during this time. Onyx is committed to doing our part to service our clients, and our support teams are
available to assist you. Contact firstname.lastname@example.org with any questions related to your commission
processing. Visit the Onyx corporate blog for the latest coronavirus news and updates from around the industry.
Getting paid for the work you do shouldn’t be difficult, but for many travel agencies, corporate travel departments and travel management companies, commission payments from hotels are delayed or never arrive at all. Delayed payment leads to larger administrative overhead, chasing of payment, and potential disputes that strain relationships between travel bookers and hotels. Here’s where Onyx can help.
We are a B2B payments company that works with both agencies and hotels, and we have relationships with more than 200,000 travel distributors across the globe. Our unique position means that in addition to helping secure the payments you’re owed, we can provide you the data and insights you need to run a more productive business, increasing your bookings and reducing costs.
"HRS Group operates as an Online Travel Agency and Global Hotel Solutions Provider. We support hotels and other destinations in the distribution of their accommodations as well as optimizing the traveler’s booking experience. This results in thousands of payment transactions worldwide. For that, we found a very reliable partner with WPS (an Onyx CenterSource company) and have been successfully working together for many years. We trust in the innovative payment solutions Onyx offers to us."
-Frank Kaczmarek, HRS Group
"We have partnered with Net Trans (an Onyx CenterSource service) for many years and they are a very reliable, professional partner who has increased our commissions collection ratio significantly. Their excellent reporting tools and customer service is first class and they have helped grow our business substantially. "
-Oliver Megyeri, Verkehrsbüro Group
"We recommend this service due to its efficient cash collection, accurate reporting and prompt payment to our bank account each month, enabling us to accurately forecast our cashflow position. Over the past 2 years, due to a significant increase in business, our commission payables have doubled, and Net Trans (an Onyx CenterSource company) has continued to deliver above expectations."
-Anne Barnett, Clarity Travel Management
"During the ﬁrst 15 months of using Net Trans (an Onyx CenterSource company) to reconcile our travel agency commissions, we saw a 20 percent increase in collection. Net Trans also exceeded the performance measures that were put into our contract."
-John Coffman, Direct Travel
"We have been working with WPS (an Onyx CenterSource company) for over 10 years and the service provided has always exceeded our expectations. They are very flexible as they have many types of different agreements and ways of paying agencies."
-Alonso Alvarez de Toledo, Made for Spain
"Since we have partnered with Net Trans (an Onyx CenterSource company) our revenue has increased by 10 - 16 percent yearly. Furthermore, the consolidation of payments in a monthly unique bank transfer in Euros simplifies our administrative tasks and allows us to make significant savings in bank charges."
-Romain Cluis, Orsud Voyages
"Onyx CenterSource are professional and provide good value for our business. They are easy to deal with and provide the necessary support that we need. I would have no hesitation in recommending them to any business."
-Graeme Horner, Financial Controller QBT
"Signing up with Net Trans (an Onyx CenterSource service) has increased our revenue from hotel commissions by 35 percent all while simultaneously reducing banking costs and administration efforts."
-Reisebüro Reeg, Lufthansa City Center, Germany
"We have partnered with Net Trans (an Onyx CenterSource company) for the last 5 years. We find them a reliable and professional partner who manage to increase our hotel commission profit significantly. Additionally, it greatly reduces our time spend reconciling our hotel bookings together with giving us some further insight into our hotel revenues. We have no hesitation in recommending their service to others."
-Carl Buerckner, Executive Chairman Platinum Travel Corporation
"After using WPS (an Onyx CenterSource company) for six months, we can confirm that this is a great tool to optimize our commission payment process and save money by avoiding bank fees. It is also important to mention the attentive customer service."
-Olga Cervantes Ochoa, Peru Empire
The process of hotel commission tracking, collection and reporting had been a significant challenge for our Global Travel Management client. After partnering with Onyx CenterSource, they were able to increase their commissions collected by 22 percent.