In a world where business moves fast and clients expect seamless experiences, outdated payment processes are slowing travel agencies down. For agencies handling transient travel—frequent, individual hotel bookings across many chains and destinations—the complexity of tracking and receiving commissions can become overwhelming.
Fragmented payment systems result in time-consuming reconciliation, inconsistent reporting, and missed revenue. Instead of focusing on servicing clients and building relationships, agencies are stuck chasing down payments and fixing inaccuracies. Fortunately, consolidated payments offer a smarter, more efficient way forward. And SurePay by Onyx CenterSource is leading the way.
The Problem with Fragmented Payments
In the traditional setup, agencies receive payments from hotels in a scattered, inconsistent stream. Some commissions arrive by check, others via wire transfer. Formats differ, reference numbers are often missing, and timelines are unpredictable. Each payment requires manual tracking, cross-referencing, and reconciliation.
Over time, this process becomes a drag on agencies. Delays in payments impact cash flow. Inconsistent reporting makes forecasting difficult. And every missing or mismatched commission creates more work for the team and more frustration for agencies.
What Are Consolidated Payments?
Consolidated payments streamline this entire process by grouping multiple commission transactions into a single, scheduled payout. Unlike traditional, fragmented payouts, consolidated payments group all commission transactions into one scheduled, transparent payment. This approach not only simplifies internal workflows, it also reduces errors, improves transparency, and increases financial predictability. For agencies managing high volumes of transient bookings, the impact is immediate and measurable.
The Benefits for Agencies
Agencies using Onyx have reported impressive time savings after implementing consolidated electronic payments. One such agency noticed that this model saved five hours of manual, administrative work every week. They were no longer required to waste valuable manpower processing individual checks, spending hours digging through fragmented records. Along with better visibility and strong financial operations, solutions like SurePay free employees up to focus on more impactful projects. The team can quickly understand what’s been paid, identify any gaps, and reconcile commissions without the typical back-and-forth. According to that same Onyx agency client, they saw an improved collection rate of 95% after implementing the solution. This boosts efficiency, improves morale, and strengthens the agency’s financial health.
With SurePay, travel agencies gain:
- Greater visibility into payment timelines and amounts
- Standardized reporting that simplifies reconciliation
- Fewer payment discrepancies and follow-up inquiries
- More accurate revenue forecasting
But beyond those operational improvements, consolidated payments also enhance the agency’s professionalism. Agencies can respond to client questions more confidently, close their books faster, and demonstrate stronger financial control to partners and stakeholders.
Why SurePay by Onyx CenterSource?
SurePay is purpose-built for the travel industry, with a focus on improving the commission experience for both hotels and agencies. Trusted globally, it automates and centralizes the entire payment process for transient travel, delivering speed, accuracy, and transparency every step of the way.
With SurePay, agencies can access a secure platform that delivers consolidated payments in the preferred currency on a predictable schedule, backed by clear, easy-to-audit reports. Rather than managing payments hotel by hotel, the agency team has a single point of control that reduces complexity and increases confidence. And by minimizing disputes and enhancing payment transparency, SurePay helps strengthen agency-hotel relationships—fostering greater trust, smoother collaboration, and long-term partnership growth.
The platform’s integration with hotel partners ensures agencies receive payments that are complete, accurate, and easier to reconcile—freeing their team from unnecessary follow-ups and manual tracking.
The Bottom Line: Do More with Less
Today’s agencies are under increasing pressure to deliver white-glove service, expand partner networks, and grow their business, all while keeping overhead low. Streamlining commission payments is a smart way to reduce admin time and unlock greater efficiency across the organization.
By consolidating payments and automating reconciliation, agencies don’t only save time; they’re creating a foundation for scale. With fewer distractions, teams can focus on what really matters: building relationships, delivering value, and growing the agency’s impact in a competitive market.
Simplify commissions and boost business with SurePay by Onyx CenterSource. Learn more now.