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Travel Agent Outlook: What you need to know
February 3, 2023

Reading Time: 3 minutes Travel agents and advisors have seen some of the most profound changes in modern business as online platforms and apps have changed how travelers book domestic and international travel. The numerous deal websites that help find cheap airfares and hotels have allowed consumers to find the cheap prices that used to be the domain of […]

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The 2022 Travel Recap
by Onyx CenterSource in Blog , Business Travel , Hospitality Trends & Research ,
January 31, 2023

Reading Time: 3 minutes Was 2022 travel’s big comeback? After the pandemic slowed travel in 2020 and 2021, 2022 has seen a return to pre-pandemic travel numbers in many regions. Despite inflation sending flight and other travel costs sky high, even international travel – the hardest hit with border closures – finally took off towards the end of 2022, […]

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3 Key Findings from the J.D. Power 2022 North America Hotel Guest Satisfaction Index Study
by Onyx CenterSource in Blog , Business Travel , Hospitality Trends & Research , Hotels ,
September 13, 2022

Reading Time: 3 minutes The hotel industry saw great improvement in the last two years with guests reporting high satisfaction with the quality of service, value, and confidence in cleanliness, but that satisfaction has decreased in 2022. According to the recently released J.D. Power North America Hotel Guest Satisfaction Index Study (now in its 26th year ), guests reported […]

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Skift Travel Health Index Recap: 2022’s Top 5 Takeaways
by Onyx CenterSource in Blog , Business Travel , Hospitality Trends & Research ,
July 28, 2022

Reading Time: 5 minutes After a difficult year for travel in 2020, the industry has seen a steady, but slow rise in domestic and international travel. By the end of 2021, many borders reopened and entry restrictions loosened. With all of the optimism going into 2022, how has the industry performed so far? Onyx has been the exclusive payments […]

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Checking in on Business Travel’s Long-Awaited Return
May 17, 2022

Reading Time: 2 minutes As 2022 marches on and the travel industry continues to recover from the impacts of COVID-19, business travel seems to be slowly trending upwards. Employees are increasingly willing and ready to travel for work again, to meet face-to-face with colleagues they have not seen since 2020 or before. Travel management companies are more optimistic than […]

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