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The Cost of Invoicing Non-Compliance
setembro 24, 2024

Reading Time: 4 minutes As a follow up to a previous invoicing blog, this article will explore the reasons why hotels and agencies should be mindful of proper VAT invoicing.   The Cost of Invoicing Non-Compliance With the travel and tourism market expected to surpass $1 trillion by 2029, hotels and travel agencies are on track to have significant […]

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Elevate Your Status: Use Operational Data to Become a Strategic Resource
by Sara Meyer in Blog , Meetings and Events ,
agosto 2, 2024

Reading Time: 3 minutes Meeting & events (M&E) professionals are looking for growth and need to upskill. Overall, they feel positive about their professional outlook and are poised to invest in their careers. According to the Amex 2024 Global Meetings and Events Forecast, 80% of respondents feel the industry is on an upward trajectory and 70% are unlikely to […]

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Improving Support Services to Advance the Client Experience
by Jennifer Sampson in Blog , Hotels , Travel Agencies ,
julho 12, 2024

Reading Time: 3 minutes In this blog post, we will discuss the key initiatives that we have implemented to improve our operational support services, the results we’ve achieved and the feedback we’ve received from our clients.    At Onyx CenterSource, we are dedicated to providing exceptional services to our clients. As part of this commitment, we have been focused […]

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How Can Hospitality Companies Harness the Power of Big Data?
junho 26, 2024

Reading Time: 5 minutes In this article, we’ll outline why data hygiene and governance are crucial in keeping your customers and business protected.   “Without big data analytics, companies are blind and deaf, wandering out onto the web like deer on a freeway.” – Geoffrey Moore This quote was uttered over a decade ago, but is more relevant than […]

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Operational Business Intelligence: Using Group Commissions Data to Drive Business
by Sara Meyer in Blog , Meetings and Events ,
maio 28, 2024

Reading Time: 3 minutes Meeting and event (M&E) teams are often challenged by a lack of staff and human resources, and burnout continues to be a real risk. Despite the abundance of resources to measure event success, much less attention is paid to evaluation of processes behind the scenes. The prevailing focus on event logistics and attendee experience within […]

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