Blog

Reading Time: 2 minutes“It takes years to build a reputation and seconds to ruin it.” In today’s fast-paced, hyperconnected world, that sentiment is more urgent than ever, especially in the travel and hospitality industries. Travelers are always connected, always searching, and always sharing. One review, one comment, one experience -good or bad – can ripple across social networks […]

Reading Time: 4 minutesTravel agency commission settlement is an important steppingstone to building profitable relationships between hotels and travel agencies. Intermediaries, like travel agencies and OTAs, are an important part of a hotel’s distribution plan, and intermediary payments become one of the most significant cost centers for hotels, with industry reports projecting $75 billion in payouts to third-party […]

Reading Time: 3 minutesIn the travel and hospitality industry, competitive benchmarking has become a game-changer in supplier and partner negotiations. Businesses, whether travel agencies or hotels, are increasingly leveraging data-driven insights to enhance their strategic positioning. In an industry where supplier and partner agreements can significantly impact profitability, access to reliable benchmarking data provides a powerful advantage. This […]

Reading Time: 3 minutesAt Onyx CenterSource, we recognize the growing importance of Environmental, Social, and Governance (ESG) factors in business operations. We have begun our ESG journey with targeted initiatives that reflect our commitment to incorporating sustainability, social responsibility, and sound governance practices into our business model. Through our initial efforts and ongoing policy developments, we are building […]

Reading Time: 7 minutesAs M&E professionals and hoteliers are tasked with reducing costs and boosting profits, the pressure to do more with less continues to mount. Teams are becoming leaner and operating budgets are shrinking, making the need for smarter, more efficient solutions even more urgent. One major challenge is the continued reliance on outdated, ad hoc back-of-house […]