CLIENT PORTAL

How Onyx is Simplifying B2B Payments for the Meeting & Event Industry

Blog ,
Reading Time: 3 minutes

In this episode of GatherGeeks, a podcast by BizBash, host David Adler, chairman and founder of BizBash, sits down with Tony Wagner, chief commercial officer and Sara Meyer, VP of product management for meetings and events at Onyx CenterSource.

Listen in as they address a pain point that could be the opening salvo in reinventing how business is done in the meeting and event industry. Plus, they also discuss…

  • Onyx’s expansion into the M&E payments sector of the hospitality industry.
  • How GroupPayTM can help when meeting planners feel like they’re “flying blind.”
  • What fast, easy commission payments can look like with the right technology in place.

Onyx’s expansion into the meeting and event payments sector of the hospitality industry.

The biggest challenge Onyx is hearing from clients right now is that they are living hour to hour trying to keep up with demand. In turn, Onyx is working to bring visibility to the challenge and has developed a strategic solution for meeting planners and hoteliers.

Once Onyx identified challenges related to meeting and event commissions, the team decided to try and fix the issue and invested in bringing a new payment technology solution to life called GroupPayTM. This holistic payments solution for the meeting and event industry can lead to more money, faster payments, with less effort, and actionable insights.

“This is our number one initiative at Onyx right now. We see the impact that commission payments can make and the conversations we’re having with clients have identified the need for a B2B payments solution for the meeting and event industry.” – Tony Wagner, chief commercial officer, Onyx CenterSource

How GroupPayTM can help when planners feel like they’re “flying blind.”

Onyx seeks to be a valued business partner and trusted advisor to clients. During a time like this when planners may feel like they’re “flying blind,” GroupPayTM can help navigate the waters and guide the way to streamlining meeting and event commissions and eliminating pain points.

GroupPayTM is an industry first payments automation platform that provides hotels and meeting professionals unparalleled transparency and efficiency to track and proactively manage their event commissions, enabling easy reconciliation and faster payments.

“I think it really comes down to, at the end of the day, people want results right now.” – Tony Wagner, chief commercial officer, Onyx CenterSource

What fast, easy commission payments can look like with the right technology in place.

With the right technology in place, planners can spend less time on manual tasks and have more time to focus on other aspects of running their businesses. Meeting planners and agencies can get more of the money they’re owed from hotel partners, faster, with less effort, and actionable insights by implementing a holistic payments solution like Onyx’s GroupPayTM.

GroupPayTM saves meeting agencies and planners time by chasing down commission payments on their behalf. The platform provides superior payment accuracy, saving staff time spent on manually identifying, correcting and requesting that hotels re-issue payments.

Technology should just make sense; it should be activated and work properly. It’s that simple. This is the focus that Onyx’s has for GroupPayTM. From the moment a client logs in, it’s easy to leverage the tool throughout the life cycle. Plus, Onyx has invested in resources and defined an approach to help lift any concerns about the implementation process.

“We asked industry professionals what fast and easy commissions would look for them if they could wave a magic wand. The answer was, basically, it just comes easy.” – Sara Meyer, VP of product management for meetings and events, Onyx CenterSource

The Takeaways

Hopefully, David Adler’s conversation with Tony Wagner and Sara Meyer from Onyx CenterSource has helped planners see the light at the end of the tunnel, so they no longer feel like they’re “flying blind.”

For more insights like this and to access complimentary resources, visit Onyx’s Hospitality Insights.