Society for Incentive Travel Excellence (SITE) 2023 Conference Recap

February 23, 2023
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Fifty years after SITE’s formation in New York City, the organization hosted its 2023 Global Conference in the same city. From February 17-20, 2023, travel industry leaders from around the globe gathered at the New York Marriott Marquis to network, exchange ideas, and find innovative ways to create value and drive organizational success.

Global Conference is SITE’s signature event, serving as an annual meeting point for the global community of incentive travel professionals to connect, learn, discover and collaborate to help shape the future of the industry. At this year’s show, industry leaders joined SITE in NYC to celebrate 50 years of incentive travel excellence.

Onyx's David Marks at the Coaches Corner during SITE 2023

Onyx Sales Director David Marks spotted at the Coaches Corner during SITE 2023

The event featured more than 100 speakers, covering topics ranging from the future of travel, the latest trends in technology, and the impact of digital transformation on the travel industry. Sessions were held on virtual mobility, rewarding customer relationships, and leveraging contextual data to drive efficiency.

Attendees also had the chance to discover how established and emerging technologies can drive innovation and improve the customer experience. Keynote speakers included the leaders of global travel companies, meeting & event industry professionals, influencers and thought leaders, and more.

Topics and themes discussed at this years’ show include driving value for clients, building relationships rather than transactions, keeping up momentum during turbulent times, utilizing communities and bringing them together via virtual meetings, business meeting and hybrid meeting.

Onyx GroupPay was a participating sponsor of the first-ever Coaches Corner on-site at the show. SITE partnered with certified coaches to meet 1:1 with attendees interested in exploring the coaching partnership. Representing Onyx CenterSource at this year’s conference were Ashley Perkins and David Marks.

“Attendees signed up for their coaching sessions so quickly that all of the spots were filled up prior to the show,” said Ashley Perkins, Global Program Director for Meetings and Events Products at Onyx CenterSource. “Onyx GroupPay is about empowering you and your business, similar to how these coaches empowered attendees and help drive business performance, making for a powerful partnership.”

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The 2023 SITE Global Conference highlighted new products and services, while supplying a platform to share best practices, partake in discussions, and learn new tools and tactics. It was an unforgettable experience that brought together industry experts to address current challenges and discuss the future of the travel industry.

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