Blog

Reading Time: 4 minutesHoteliers and travel agents have seen hospitality industry trends change and grow over time. But the presence of technology that appeals to millennial travelers—both established and up-and-coming tech—is changing the industry like never before. With millennial travel accounting for 80% of online bookings, transitioning your business efforts to web and mobile is key to staying […]

Reading Time: 3 minutesSince the dawn of Internet hotel room sales, online travel agencies have been the entities that hotels love to hate. But the relationship between hotels and OTAs doesn’t always have to be costly or contentious. With a little more planning, research and help from channel management specialists and commission payment and recovery services specialists, hotels […]

Reading Time: 2 minutesIt happens all too often: the video conference gets dropped; the annoying echo derails an important telephone conversation; or the misinterpreted email threatens to sabotage an important yet virtual relationship. Although we are all dependent on the efficiencies and benefits that technology and global connections bring to us, the imperfections of technology also serve to […]

Reading Time: 2 minutesWith the beginning of each new year comes the urge to contemplate the past and make predictions about what lies ahead. In the technology and hospitality distribution categories, there is no shortage of potential disruptors to ponder. As we head into 2017, one top-of-mind issue has been pending for a while: the Book on Google […]

Reading Time: 4 minutesMore and more business travelers are booking accommodation directly through Airbnb instead of hotel stays that generate commission for travel management companies. How can TMCs turn what looks like a threat into an opportunity? Why Airbnb is a challenge to TMCs … The sharing economy is the hottest story in the world of travel. Almost […]